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Help for Organisations

Organisation hub Insights Manage communications Create a communication Communication details Communication templates

Communication templates

Reference Specification

Functional walkthroughs and developer integration endpoints.

User Guide

Templates let you store common message subject lines and bodies so teams can reuse consistent language and branding.

Create templates for announcements, reminders, and event invites.
Edit or archive templates as content or policy changes occur.
Use templates when composing new communications to save time.

Developer Spec

Frontend route: /organisations/:id/manage/communications/templates
Typical API endpoints:
GET /organisations/:id/communication-templates
POST /organisations/:id/communication-templates
GET /organisations/:id/communication-templates/:templateId
PATCH /organisations/:id/communication-templates/:templateId
DELETE /organisations/:id/communication-templates/:templateId

Create a template

Template details

Inbox & dispatch