Create a template
Reference Specification
Functional walkthroughs and developer integration endpoints.
User Guide
- 1Click
New templatein the Templates view. - 2Give the template a clear name and default subject line.
- 3Author the body, using placeholders for dynamic fields where supported (e.g.,
{{name}}). - 4Save and optionally mark the template as shared across the organisation.
Developer Spec
- API:
POST /organisations/:id/communication-templatespayload: { name, subject, body, shared } - Templates may support simple handlebars-style placeholders; ensure rendering is safe and escaped.